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Attention Citi cardholders who are Account Online Users!: Please note; You will no longer see the Amazon.Com logos or links. If you are an Amazon cardholder (card issued by Citibank), you may continue to access this Account Online site to view your account information and pay balances. If you have forgotten your sign-on information, please call Customer Service. See the Contact Information box for phone numbers and hours.

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Contact Information

To speak to Customer Service Monday - Friday 8:00 a.m. - 8:00 p.m. ET
Call: 866-875-5455, Option 1
After business hours Automated Customer Service is available.

TDD/TTY: 1-888-944-2227

For assistance with Account Online
Call: 866-875-5455, Option 2

Fax: 1-800-995-9567

Mail Payments To:
Processing Center
PO Box 78004
Phoenix, AZ 85062-8004