SPECIAL NOTICE: Portions of our website are scheduled to be upgraded on both Friday, April 11th and Saturday, April 12th, from 3:00 a.m. to 8:00 a.m. Eastern Time. Some information and features may be unavailable during this time. We apologize for the inconvenience.

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Customer Support

Shell Card

Technical Assistance:

1-800-664-3051

About Your Credit Card Account:

1-800-664-3051 M-F 8am - 8pm ET

TDD/TTY for the Hearing Impaired:

1-800-527-2071

Outside the U.S., Canada and Puerto Rico Call Collect:

605-335-2222

Shell MasterCard® from Citi® Cards

Technical Assistance:

1-866-681-3318

About Your Credit Card Account:

1-866-743-5562 24/7

TDD/TTY for the Hearing Impaired:

1-800-325-2865

Outside the U.S., Canada and Puerto Rico Call Collect:

605-335-2222

Shell Gold MasterCard® from Citi® Cards

Technical Assistance:

1-866-681-3318

About Your Credit Card Account:

1-866-743-5562 24/7

TDD/TTY for the Hearing Impaired:

1-800-325-2865

Outside the U.S., Canada and Puerto Rico Call Collect:

605-335-2222

Shell Platinum Select® MasterCard® from Citi® Cards

Technical Assistance:

1-866-681-3318

About Your Credit Card Account:

1-866-743-5562 24/7

TDD/TTY for the Hearing Impaired:

1-800-325-2865

Outside the U.S., Canada and Puerto Rico Call Collect:

605-335-2222

Shell Fleet Card

Shell Fleet Card - 888-335-8423
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