AccountCare is an optional program on your Sears Card® account.
Your enrollment will not affect any application of credit, or the terms of any
existing credit agreement, you have with Citibank, N.A. In return for a
monthly fee, Citibank will cancel certain amounts on your Sears Card® account
as described below. AccountCare is an addendum to the terms of your Card Agreement with
WHAT ARE THE BENEFITS?
Job Loss/Disability/Hospitalization: We will cancel your Total Minimum Due to your account
defined as the greater of (1) the Total Minimum Due as shown on your billing statement for
the billing period in which the covered event (job loss, disability or hospitalization)
began (less past due amounts, over credit line amounts, and the AccountCare fee, if any)
or (2) 1/35th of the Account Balance as shown on your billing statement for the billing period
in which the covered event began. The amount of the monthly credit will not change during
periods you are receiving benefits for that covered event. The maximum amount cancelled
each billing period is $500.
We will cancel your Account Balance, up to $10,000.00, if you remain unemployed, disabled or
hospitalized for at least 180 days after the covered event began and you receive 6 monthly
account credits for that covered event. The amount cancelled is equal to the Account Balance
as shown on your billing statement for the billing period in which the covered event began,
up to $10,000.00, less the amount of the 6 account credits previously applied to your account
and the AccountCare fee for the billing period in which the covered event began. Death:
We will cancel your Account Balance, up to $10,000.00 as shown on your billing statement
for the billing period in which the date of death occurred.
Family Leave/National Disaster/Military Leave: We will cancel your Total Minimum Due
(defined above under Job Loss/Disability/Hospitalization) to your account, up to a maximum
of $500 per billing period. The maximum number of account credits you may receive for family
leave, national disaster or military leave is 6. Continue to Charge: After the date of the
event, you may continue to charge purchases to your Sears Card® (subject to the limitations
under "What are the Limitations and Exclusions?" below).
WHO IS ELIGIBLE?
Cardmember plus one Authorized User (described below). You are eligible to enroll in AccountCare
so long as your Sears Card® account is in good standing with Citibank and you are otherwise
eligible to be offered AccountCare. If you, the Cardmember (or one additional authorized user
who is age 18 or over (21 in Puerto Rico), is your spouse or domestic partner and who resides
in the same household as you do) experience any of these covered events, your account may be
eligible for protection.
HOW AM I ELIGIBLE?
You must be enrolled in AccountCare before the date of the covered event and at the time of
the covered event. We must be notified of the covered event no later than 365 calendar days after the covered event
occurs. We must receive proof of the covered event as requested by us. Re-qualification: You must re-qualify
for job loss or disability benefits if we provided an account credit for the Account Balance for that same
covered event; you re-qualify for benefits by meeting the eligibility requirements for job loss or disability
and remaining employed for more than 30 consecutive days. Job Loss: You must (1) be employed (working at least 30
hours a week in employment considered to be permanent and continuous), (2) qualify for state unemployment benefits,
and (3) register for work and then remain so registered at a recognized employment agency while requesting benefit,
and (4) lose your job and remain unemployed for 30 consecutive days because of layoff, general strike, or involuntary termination
by your employer. If you are self-employed, suffer a loss of entire employment income, and remain without employment income for 30
consecutive days, you will be eligible for benefits. Disability: You (1) must become disabled because you are sick or accidentally injured,
(2) are unable to engage in the significant duties of your employment (which means you must be working at least 30 hours a week in employment
considered to be permanent and continuous) for at least 30 consecutive days, and (3) are under a physician's care for the
injury or sickness for those 30 days. A covered event can be a combination of hospitalization and disability resulting from the same
injury or illness. Hospitalization: You are admitted to and you stay in a licensed hospital for at least one night. Family Leave:
You must be absent (1) from employment (which means you must be working at least 30 hours a week in employment considered to be permanent)
with your employer's approval, without pay and, (2) for the birth/adoption of a child or serious health condition of an immediate family member,
for at least 30 consecutive days. National Disaster: You must be (1) absent from employment (which means you must be working at least 30 hours a
week in employment considered to be permanent and continuous), without pay, (2) miss at least 30 consecutive days of work because of a declared federal
disaster within the United States. Military Leave: You must be (1) absent from employment (which means you must be working at least 30 hours
a week in employment considered to be permanent and continuous), for at least 30 consecutive days, without pay and, (2) have been recalled
to active military duty.
WHAT ARE THE LIMITATIONS AND EXCLUSIONS?
General: If we credit amounts to your account, you will be able to use your account,
and finance charges and monthly fees (except for the AccountCare fee) will continue to accrue on your account.
If we grant an account credit and there are amounts that you still owe to us (such as purchases made after the date of a covered event,
past due or over credit limit amounts), you are responsible for payment of those amounts. Charges to your account made on or after the Billing
Cycle Closing Date for the billing period in which covered event occurred, are your responsibility. After your benefits end, you are responsible
for your entire payment obligations as required under your Card Agreement. Exclusions: You will not be approved for benefits if the covered event
is a result of the following: Job Loss--If you voluntarily forfeited employment income; resigned; retired; became disabled through sickness, illness,
disease, accident, injury, or pregnancy; ended a seasonal occupation; were terminated from employment because of willful or criminal misconduct;
ended a military tour of duty; or reached the scheduled termination or expiration of an employment contract; Disability- If the disability resulted
from intentionally self-inflicted injuries, a pre-existing condition, childbirth, or normal pregnancy; Family Leave--If you are retired or a member
of one of the United States military branches. As requested, you must provide proof of eligibility, proof of the covered event and proof that the covered event continues.
HOW MUCH DOES IT COST?
We charge a fee for AccountCare each billing period. The fee is $0.96 per $100 of the previous billing periods New Balance.
But, we subtract from the New Balance any AccountCare fee before we calculate for the AccountCare fee.
For the first billing period, the cost of AccountCare is pro-rated from the Billing Date for AccountCare to the end of the billing period.
The Billing Date is shown on your billing statement. The initial fee posts to your account on the Billing Date.
If you cancel your enrollment within 30 days from the receipt of the membership materials,
any AccountCare fees billed to your account will be refunded.
HOW IS IT CANCELLED?
You can cancel at any time and for any reason simply by calling 1-877-524-5985 or in writing to AccountCare Processing Center, at P.O. Box 901095,
Fort Worth, TX 76101.
We may cancel your enrollment in AccountCare at any time and we will provide you with at least 30 days written notice of cancellation
(except for cancellations based on account status).
For further questions, please contact us at 1-877-524-5985. Please refer to the AccountCare Terms and Conditions provided in the AccountCare Welcome Kit for a full
explanation of each of the terms and conditions of AccountCare. Your Sears Card® is issued by Citibank, N.A. and AccountCare is offered and
provided by Citibank, N.A.
©2008, Citibank, N.A. AccountCare used under license from Sears Brands, LLC.